EZ Attendance

Terms of service

Version 2026-10-28.4

1. Us and you

EZ Attendance is run by ZYNTEIRO TECHNOLOGY SDN. BHD. ("we"). "You" is the academy that signs up; the person signing up confirms they may accept these terms for it.

2. What it does

Students' check-ins (including face check-in), package and fee records and reports, for your academy, in the EZ Attendance app. Each academy's data is kept in a database of its own.

3. Accounts

  • Keep your passwords safe. You answer for the admin and coach accounts you create.
  • Tell us at once if an account is misused.

4. Your data

The records of your students, their parents, check-ins and fees belong to your academy. Under the Personal Data Protection Act 2010 your academy is the data user; we process the data for you only as the data processing agreement (linked below) says. You may ask for a copy of your data at any time.

5. Children's faces

A child's face is kept only after your academy has a parent's or guardian's written consent and has recorded it in the app, which provides the consent form. No consent, no face: that child is checked in by name.

6. Fair use

Use the service only for your academy's own check-ins, student and fee records, within the law, and never try to reach another academy's data.

7. Trial and fees

A new academy may use it free for 30 days. After that it is paid through Stripe, monthly by card or a year at once by FPX online banking or card: a base fee plus an amount for each active student, at the prices shown before you pay. A year paid at once runs 12 months from the day it is paid, or from the trial's end if paid during the trial. You may add a card or pay a year at any time during the trial; nothing is charged before it ends.

  • You may cancel monthly payments at any time from the app's billing page. The service then runs to the end of the month already paid; part months are not refunded. A year paid at once runs to its end and is not refunded in part; the app reminds your admins 30 days before it ends.
  • We announce any change of price at least 30 days before it applies.
  • If a payment fails, or the trial or a paid year ends with nothing paid after it, the academy keeps working for 7 more days; after that, check-ins stop until it is paid. Nothing is deleted, and check-ins waiting on the phones are sent once it is paid.

8. Availability

We work to keep the service running but cannot promise it never stops. With no signal, check-ins wait on the phone and are sent when it returns. The data is backed up every night.

9. Suspension and ending

  • We may suspend your academy's account for non-payment, misuse or a legal requirement, and tell you why. A suspension deletes nothing; check-ins on the phones are kept and sent once it is lifted.
  • You may stop at any time. After that we keep your data for 30 days for you to export, then delete your database and files; the backups disappear by themselves within 14 days.

10. Liability

As far as the law allows, we are not liable for indirect loss, and our total liability is at most the fees you paid in the 12 months before.

11. Changes

We tell you before an important change takes effect and ask you to accept it again.

12. Law

These terms are governed by the laws of Malaysia.